FREE shipping on orders above ₹599  •  100% Natural & Handcrafted  •  Order on WhatsApp for instant confirmation
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Frequently Asked Questions

Yes, our products are formulated with gentle, natural botanicals and are free from parabens, sulfates and synthetic fragrances. However, we always recommend a patch test before first use, especially if you have known sensitivities.

Simply add your favourite products to the cart, proceed to checkout, and fill in your delivery details. Clicking 'Place Order' opens WhatsApp with your order pre-filled — just confirm with us there and we'll take it from there.

Yes, we ship pan-India. Orders above ₹599 qualify for free shipping; a small shipping fee applies below that amount.

Orders are typically dispatched within 1–2 business days and delivered within 4–7 business days depending on your location.

Yes! Products marked 'Price on Request' are customisable in size or formulation. Message us on WhatsApp and we'll help you configure exactly what you need.

We accept returns on unopened, unused products within 7 days of delivery. Please see our Refund Policy page for full details.

Never. All Prathi Naturals products are 100% cruelty-free.

Store in a cool, dry place away from direct sunlight. Since our products are handcrafted without heavy preservatives, we recommend using them within 6–9 months of opening.

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